There are several ways to instinctively ask for help, in an online forum like Blogger Help Forum, don't allow the helpers to help you as effectively as they should. Let's see if we can identify some problem areas. When asking for help, please:
If you're publishing the blog externally, to a Google Custom Domain, both the BlogSpot URL and the domain URL are very useful, in diagnosing the problems involved. If the blog has been locked, you'll need the lockedBlogID, before it can be unlocked. And please, make the URLs obvious, in the body of your problem report. Don't put the name in the title - make the titlebrief and descriptive. Having an obvious URL, in the body, makes it possible to more easily see (or not see) your blog, without having to ask
- Identify your blog, as necessary.
- Don't give out unnecessary detail.
- Republish previously posted information.
- Start a new thread, for each problem.
- Solve each problem in one thread.
- PLEASE Do not yell.
- Provide a coherent and complete problem description.
- List a brief description of the problem, in the Subject of the post.
- List the details of the error message, or the symptoms, in the body of the post.
- Describe the problem, as you see it, including how, when, and where you observe the symptoms.
- Provide useful diagnostic data.
- Explicitly point out any unusual features of your blog, of your working environment, and your history.
- Accuracy is essential.
- Check the discussion groups, for replies, regularly.
- Be patient, as you wait for an answer.
- Respectfully acknowledge and consider help offered.
- Update the discussion groups, when results are observed.
If you're publishing the blog externally, to a Google Custom Domain, both the BlogSpot URL and the domain URL are very useful, in diagnosing the problems involved. If the blog has been locked, you'll need the lockedBlogID, before it can be unlocked. And please, make the URLs obvious, in the body of your problem report. Don't put the name in the title - make the titlebrief and descriptive. Having an obvious URL, in the body, makes it possible to more easily see (or not see) your blog, without having to ask
Got URL?and wait for your response. You want your problem solved, I bet. Don't make us waste our time (and yours) asking the obvious questions. And, be 100% accurate when providing URLs. If you're really thinking about what you're doing, you could increase the possibility of being helped, with something like:
My blog is http://bloggint/. It looks fine in Firefox, but in Internet Explorer, The posts are missing.In other words, diagnose the problem, if ever so slightly. But start with the blog name, in thebody of your problem report. Help us to help you. Going in the other direction, though, don't provide too much information. Our blogs are under constant attack, so don't make it easier for the bad guys.
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